Key Account Manager

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  • Location

    Ukraine/Remote

  • Direction

    Operations

  • Experience

    2+ years

  • Department

    Driver Operations

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders. 
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Key Account Manager to the Fleets team

Hiring process

An introduction, a test assignment (we value your work and time, so we pay for the test assignment) and a final meeting.

What our offer includes specifically for this role

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    growing together with a leading technology company that is a national leader in the field of ride-hailing services and competes with global giants on equal footing
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    gaining experience in communication and negotiation with representatives and direct business owners
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    opportunity to improve your skill set and have freedom in decision-making
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    work with modern tools used by leading IT companies (Google workspace, Binotel, Slack, corporate CRM, Jira, Confluence) and company resources required to complete tasks and achieve goals
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    interaction with colleagues from different departments motivated to achieve a common result
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    work in an extremely cool, dynamic and creative team that not only plans, but acts here and now
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    immersion in the culture of the company, which considers each employee to be significant and valuable

How exactly you can influence the developmentof the Company:

● working with contact databases of partner fleets, inviting new fleet partners to meetings● reviving contacts with fleet customers who have previously cooperated with us● searching for new customers, making appointments● identifying the motives and needs of customers, helping to solve their tasks● conducting daily dialogues about business performance with partner fleets in Ukraine● writing briefs before and after meetings with customers● interacting effectively with other teams to find the best solutions for customers’ tasks● maintaining a CRM customer relationship management system● closing deals, meeting quarterly engagement goals and business targets● developing relationships with fleets, helping their businesses grow● analysing the local passenger transport market, namely fares, car classes, quality of service● participating in the optimisation and improvement of internal processes● being willing to travel across Ukraine

Challenges for three months:

● get acquainted with the company’s product, processes and standards● master all the tools used by the department● be fluent in the processes at every stage of their work● use all the tools used by the department freely and productively● elaborate work tasks and goals with high quality● independence of decision-making in the area of responsibility● understand and navigate the processes of neighbouring departments● establish communication with a dedicated pool of partner fleets

To achieve the results, you will need:

● at least 2 years of experience as a key account manager in sales/b2b● ability to understand cars: makes/models, understanding of the car at a basic level, navigate car classes● be a confident user of Excel or its analogues● have experience and skills in negotiations● skills in building long-term relationships with partners● ability to interact with customers efficiently and promptly via messengers● willingness to work with a large amount of information: ability to search the internal database● fluent communication in Ukrainian

How do you manage your working hours?

● You determine a convenient time for yourself; However, in order to be efficient, we have business hours from 11:00 a.m. to 04:00 p.m.● You choose a convenient format by yourself (office/remotely/mixed), work from any corner of Ukraine and the world● 20 days off for personal needs and 10 days off due to illness (with remuneration)● day off on your birthday as a gift from the Company● day off for blood donation

  • How will you level up your skills in Uklon?

    ● in-house trainings, workshops, hackathons, knowledge sharing, etc.● corporate training● corporate library and subscriptions to information resources● attending webinars, lectures involving company speakers, etc.● personal/team budget for training● English lessons

  • Work (War) — Life Balance

    We are a socially responsible company, so we devote a lot of time to volunteering activities and regularly support team spirit outside of working hours: we take pleasure in exciting team building events, sports competitions, etc. We say no to routine and monotony, so we create the environment where you can really enjoy doing your job. We are fun to be with.

  • Health Care:

    ● corporate health insurance, including for members being abroad

If you are looking for a vibrant and ambitious product company aiming at development and global expansion, if you are interested in using the latest technologies and ready to further improve your expertise, join the Uklon team.

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