Uklon | Automation Support Engineer Junior

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as an Automation Support Engineer Junior.

Hiring process

Introduction, technical and final meeting.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40arivalat.anaid - we’re here to help!

Drive with Us

What our offer includes specifically for this role

developing your skill set within a team of experts in building business processes in a product company

having the opportunity to implement your own ideas within process automation projects in the company

working in a team that influences the development of processes and services across the entire company

benefiting from fast decision-making and access to all necessary resources

developing a product you use yourself, seeing the results of your work, and competing on equal terms with well-known global brands

having regular performance & salary reviews

collaborating with a Ukrainian market-leading company, where every team member is valued and has a real impact on processes

receiving an annual bonus upon achieving company goals

work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

How exactly you can influence the developmentof the Company:

● administering and supporting Atlassian Jira and Confluence:- configuring and supporting existing projects in Jira - implementing automations using Automation Rules in Jira - administering Confluence: creating new spaces, supporting macros, configuring templates for efficient use - integrating Atlassian products with each other ● providing technical support to users:- handling requests in Service Desk ● optimising and automating business processes:- identifying bottlenecks in processes and proposing possible improvements - creating automation rules to reduce routine tasks ● supporting and configuring HiBob (HRMS):- administering users and roles - providing technical support to HiBob users, resolving standard requests

Challenges for three months:

● integrating into the team and familiarising with the organisation of key processes● completing operational tasks according to the established flow● mastering key tools used in work (Jira, Confluence, HiBob)● implementing at least one improvement in any internal process or tool used by the team

To achieve the results, you will need:

● practical experience working with Atlassian Jira and Confluence● experience working with Service Desk● understanding of business process automation principles● analytical thinking and ability to work with change requests● ability to communicate effectively and work in a team● English proficiency at Intermediate level

How do you manage your working hours?

● Flexible schedule based on role responsibilities● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation.

How will you level up your skills at Uklon?
● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers
Care and support
● Medical insurance in Ukraine● Paid therapy sessions with Pleso● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, giveaways and partner discounts● Sports events and corporate team buildings● Wellness programs with emotional well-being workshops● Relaxing massage weeks in the office● Promo codes for Uklon rides
Regular Sport Activities:
● Uklon Football – weekly● Uklon Online & Offline Yoga – weekly● Corporate discounts and partial compensation for sports activities.
Corporate social responsibility
Uklon is a socially responsible business and ranks among the Top 10 largest donors supporting the Defense Forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector.

The total amount of Uklon’s financial support and investments, including the company’s corporate contributions and charitable donations from its founders, in support of the Armed Forces of Ukraine, volunteer movements, CSR projects, and charitable initiatives, amounted to over 230 million UAH for the period from January 2022 to July 2025. The company is also among the most responsible taxpayers in the IT sector, having paid 680 million UAH in taxes based on its 2024 operating results.

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