Uklon | Automation Support Engineer Junior

Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, and the Uklon Travel bus ticket booking service.
As of April 2026, the Uklon service is available in 27 cities across Ukraine and at the Bukovel tourist complex. The company also operates in Tashkent, Uzbekistan.
We create high-load products with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as an Automation Support Engineer Junior.

Hiring process

Acquaintance, technical and final meeting.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40arivalat.anaid - we’re here to help!

What our offer includes specifically for this role

work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

developing your skill set alongside a team of experts in designing business processes for a product company

the opportunity to bring your own ideas to life through the Company’s process automation projects

working in a team that shapes processes and services across the entire Company

fast decision-making and access to all the resources you need

developing a product that you use yourself, seeing the impact of your work, and that competes on equal terms with globally recognized brands

regular performance & salary review

collaborating with a Ukrainian market-leading company where every team member is valuable and has a real impact on processes

an annual bonus subject to the achievement of company goals

How exactly you can influence the developmentof the Company:

● Administering and supporting Atlassian Jira and Confluence:
- configuring and maintaining existing Jira projects
- implementing automations using Jira Automation Rules
- administering Confluence: creating new spaces, maintaining macros, and configuring templates for efficient use
- integrating Jira and Confluence with each other and with other corporate systems● Technical support to users:
- handling Service Desk requests
- advising end users on the proper use of Atlassian products● Optimizing and automating business processes:
- identifying process bottlenecks and proposing improvements
- developing and testing new automation rules to reduce routine manual tasks● Supporting and configuring HiBob (HRMS):
- administering users and roles in HiBob
- providing technical support to HiBob users and resolving standard requests

Challenges for three months:

● becoming familiar with the company's core processes, the team's ways of working, and cross-functional collaboration● handling operational tasks in line with the established workflow (analyzing requests, communicating with requesters, setting expectations, implementing solutions, or handing tasks over for further refinement)● participating in the implementation and support of business process automations using Jira Automation● mastering the core tools used by the team (Jira, Confluence, and HiBob) and demonstrating practical knowledge of their functionality● delivering at least one improvement to an internal process or tool used by the team

To achieve the results, you will need:

● hands-on experience with Atlassian Jira and Confluence● experience in working with Service Desk● understanding of business process automation principles● analytical mindset and the ability to work with change requests● strong communication and teamwork skills● English proficiency at Intermediate level

How do you manage your working hours?

● Flexible schedule based on role responsibilities● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

How will you level up your skills at Uklon?
● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers
Care and support
● Medical insurance in Ukraine
● Paid therapy sessions with Pleso
● Providing our soldiers in the Armed Forces with gear and medical supplies
● Gamification, gifts, giveaways and partner discounts
● Sports events and corporate team buildings
● Wellness programs with emotional well-being workshops
● Relaxing massage weeks in the office
● Promo codes for Uklon rides
● Corporate discounts and partial compensation for sports activities
Corporate social responsibility
Uklon is a socially responsible business and ranks among the Top 10 largest donors supporting the Defense Forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector.

The total amount of Uklon’s financial support and investments, including the company’s corporate contributions and charitable donations from its founders, in support of the Armed Forces of Ukraine, volunteer movements, CSR projects, and charitable initiatives, amounted to over 230 million UAH for the period from January 2022 to July 2025. The company is also among the most responsible taxpayers in the IT sector, having paid 680 million UAH in taxes based on its 2024 operating results.

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Питання, пропозиції або деталі щодо вакансії — ми завжди на зв’язку
au.moc.nolku%40sboj

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