Business Analyst Middle (Loyalties Team) 

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  • Location

    Ukraine

  • Platform

    Customer Growth

  • Experience

    2+ years

  • Unit

    Business Analysis

Uklon is a technology company that developed the eponymous mobile application.

Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries — Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Let’s drive your career forward!

Join us as a Business Analyst Middle to Loyalties Team

Hiring process

Acquaintance, meeting with a team, test assignment (we pay for it, because we value your work and time), and final meeting
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40arivalat.anaid - we’re here to help!

What our offer includes specifically for this role

    developing existing products and creating new ones within the Loyalties team (loyalty programs, customer and partner rewards)

    developing new features for an established product

    the opportunity to work in a modern, up-to-date product development environment

    maintaining regular contact with stakeholders to ensure continuous product improvement

    the opportunity to implement your own ideas for improving functionality

    the opportunity to strengthen your product skill set through end-to-end ownership of a dedicated feature

    growing with the Company according to your individual development plan

    regular performance & salary review

    a corporate culture where everyone is valued and has influence on processes

    an annual bonus subject to the achievement of company goals

    work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

How exactly you can influence the developmentof the Company:

- decomposing tasks according to the planned backlog
- working on product features (feature components) from hypothesis through to outcome evaluation, contributing to the development of the feature strategy
- creating and detailing concepts for new functionality, describing business logic and use cases
- maintaining project documentation, recording analysis artefacts, and presenting completed work to the business

Challenges for three months:

- onboarding into the product
- successfully refining and documenting the first business initiatives
- working with a mentor to develop improvements and build a high-quality backlog to ensure a steady workload for the technical team
- contributing to the product Discovery phase (problem analysis and needs identification)
- preparing up-to-date technical documentation describing the current system’s business logic

Certainly, we will teach you, but it’s good to have:

- experience in conducting market, trend, and competitive environment analysis
- experience in working with product metrics, formulating hypotheses based on product metrics, analyzing results

To achieve the results, you will need:

- at least 2 years of experience as a Business Analyst
- experience in gathering, eliciting, analyzing, and managing business requirements
- experience in working with mobile apps and mobile analytics
- strong stakeholder communication skills, identifying and analyzing business problems, gathering and aligning requirements
- experience in presenting and defending requirements to technical teams
- experience in managing requirements throughout the development lifecycle
- experience in conducting UAT and validating development outcomes against documented requirements and criteria
- English proficiency at Upper-Intermediate level

How do you manage your working hours?

- Flexible working hours depending on your role and responsibilities
- Paid time off and public holidays, even during martial law

  • - Internal training sessions, workshops, hackathons, and knowledge-sharing sessions
    - Corporate learning programs and subscriptions to professional resources
    - Access to webinars and events featuring Uklon speakers
    - Individual or team learning budget
    - Corporate discounts and compensation for English language learning
    - Long-term development programs for managers

  • - Health insurance in Ukraine or abroad
    - Financial support in challenging life circumstances
    - Psychotherapy reimbursement and access to a corporate psychologist
    - Wellness programs, including emotional support workshops
    - Compensation for coworking spaces in Ukraine and abroad
    - Corporate discounts and compensation for sports activities
    - Gamified activities, gifts, giveaways
    - Corporate team-building activities, Uklon Store, and a referral program

  • - Promo codes for Uklon rides
    - Partner discounts

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.Thank you for choosing Uklon. See you soon!

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