How exactly you can influence the developmentof the Company:

Offloading the Commercial Team:● End-to-end account management and service support for existing medium- to high-complexity corporate clients.● Coordination of accounting and legal requests: contract and amendment review, billing oversight, issuing certificates of completion (acts), and account reconciliations (on-the-job guidance provided).● Relieving the BD & Sales team of routine operational, administrative, and process-related workload.
Quality Control:● Serving as the "control point" at stages with a high risk of error, and proactively driving process improvements alongside Head / Senior Managers.

Challenges for three months:

Month 1: Full onboarding and deep dive into the department's end-to-end processes. Successful handover and management of the first portfolio of medium-complexity clients under teammate supervision.

Month 2: Independent and error-free closing of the reporting period (invoices, acts, reconciliations) for assigned clients without manager escalation. Establishing seamless communication with legal and accounting teams.

Month 3: Full role autonomy. Successfully taking ownership of operational workload within an ongoing change initiative. Achieving target Customer Satisfaction Score (CSI) for assigned accounts.

To achieve the results, you will need:

● 1–3 years of experience working with corporate clients (preferably B2B);● Strong client communication skills, with a proven track record of handling complex accounts and resolving non-standard requests;● Analytical skills in operational processes and bottleneck identification;● Data-driven mindset: ability to analyze key metrics, synthesize insights, and provide actionable recommendations;● Systemic thinking and self-management: capacity to view processes end-to-end, independently identify and address root causes, formulate and test hypotheses, and effectively prioritize tasks under high workload;● Cross-functional experience collaborating with finance, accounting, and legal departments (handling contracts, addendums, invoicing, reconciliations, and primary documentation).

How do you manage your working hours?

● Flexible schedule based on role responsibilities● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation