How exactly you can influence the developmentof the Company:

- Monitoring and analyzing key Delivery operational metrics: P2C, number of active couriers, online time, productivity, cancellations, search time, cost per order- Identifying the causes of declines in operational performance and formulating hypotheses for improvement- Developing courier supply by attracting, activating, motivating, and retaining couriers- Launching and overseeing operational tests and pilots, evaluating their results, and preparing recommendations for scaling- Developing bonus and incentive schemes for couriers, taking into account their operational impact and costs- Analyzing the performance of B2B partners, cities, locations, and specific time periods to identify areas for improvement- Preparing regular operational reports and drawing conclusions based on the analysis- Collaborating with cross-functional teams to implement operational changes- Communicating with couriers, fleet operators, and other external partners on operational matters- Monitoring the implementation of approved initiatives and their impact on business metrics

Challenges for three months:

- Completing onboarding and independently navigating the core Courier Operations processes
- Understanding key operational metrics, data sources, and the factors that influence them
- Independently diagnosing the main drivers of changes in P2C, courier supply, and other key metrics
- Taking ownership of a defined operational area or set of tasks
- Independently preparing regular operational reports and drawing conclusions based on the findings
- Launching at least 1-2 operational initiatives or tests and evaluating their results
- Establishing effective collaboration with key cross-functional teams and stakeholders
- Performing the core responsibilities of the role without ongoing supervision from the manager

To achieve the results, you will need:

- experience in operations, logistics, last-mile delivery, or marketplace business models- analytical thinking and the ability to work with operational metrics- understanding of key operational metrics: productivity, online, active couriers, cancellations, cost per order, supply/demand balance- strong proficiency in Google Sheets / Excel- experience in launching, managing, and evaluating operational initiatives or tests- basic understanding of unit economics and the ability to assess the economic impact of operational decisions- the ability to formulate hypotheses, validate them using data, and draw actionable conclusions

How do you manage your working hours?

- Flexible working hours depending on your role and responsibilities
- Paid time off and public holidays, even during martial law