Key Account Manager Middle

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  • Location

    Ukraine/Kyiv

  • Platform

    Ride-hailing

  • Experience


    2+ years

  • Unit

    Fleets operations

Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, and the Uklon Travel bus ticket booking service.
As of April 2026, the Uklon service is available in 27 cities across Ukraine and at the Bukovel tourist complex. The company also operates in Tashkent, Uzbekistan.
We create high-load products with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Key Account Manager Middle.

Hiring process

Acquaintance, interview with the team, and final meeting.
In case you have any questions, feel free to contact Olga directly or via email at au.moc.nolku%40kyduhk.ahlo —we're here to help!

What our offer includes specifically for this role

    gaining experience in working with a new partner segment and directly influencing their growth and business results

    growing with a leading technology company that is a national leader in ride-hailing services and competes on equal terms with global players

    the opportunity to strengthen your skill set and have the freedom to make decisions

    working with modern tools used by leading IT companies (Google Workspace, Binotel, Slack, corporate CRM, Jira, Confluence, Tableau) and company resources required to deliver tasks and achieve goals

    the opportunity to develop cross-functional skills through collaboration with different teams

    working in an exceptionally great, dynamic, and creative team that not only plans but takes action here and now

    corporate culture where everyone is valuable, feels free to share ideas, and has an impact on processes

    work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

How exactly you can influence the developmentof the Company:

● building effective relationships with partner fleets, monitoring their performance, implementing tools to improve key metrics and reduce churn ● establishing long-term partnerships, proactively identifying dissatisfaction risks and initiating actions to address them ● systematically managing the customer base, tasks, and document flow using corporate tools ● defining strategic and tactical priorities for cooperation with fleets based on revenue forecasts ● ensuring effective negotiations by finding solutions that create value for both the company and partners ● ensuring the stability and growth of key partners, creating individual strategies for working with top partners ● identifying root causes of key metric declines and developing action plans to address issues ● systematically monitoring competitors and market trends, using data to adapt fleet management approaches ● participating in the optimization and improvement of internal processes ● managing customer relationships through the CRM system● achieving company OKRs and personal KPIs ● handling and consulting on inbound leads ● regularly working with the existing partner base and inactive fleets ● participating in fleet scaling and expansion initiatives

Challenges for three months:

● onboarding into the company: understanding the structure, values, and collaboration principles ● onboarding into the team and understanding business processes ● independently working with the CRM system (no more than 10% errors within the established workflow) ● establishing effective communication with the fleet portfolio within your area of responsibility ● conducting 10+ communications with top-segment partners (analyzing challenges and areas for development) ● effectively applying working processes and preparing quick-win improvement proposals ● stabilizing portfolio performance and its predictability ● effectively using all tools applied by the department ● handling work tasks efficiently while meeting deadlines (no more than 5% of tasks overdue)● independently making decisions within your area of responsibility● building effective cross-functional collaboration

To achieve the results, you will need:

● at least 1 year of experience as an Account Manager in B2B ● experience in building partnership relationships with B2B clients ● experience in managing a large partner portfolio● the ability to handle objections ● basic understanding of cars: makes/models, basic vehicle knowledge, and ability to navigate vehicle classes● experience in establishing regular communication processes with documented outcomes ● team-oriented mindset and focus on shared results ● experience in working with Excel, Tableau, Jira, and Atlassian

How do you manage your working hours?

● Flexible schedule based on role responsibilities● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

  • ● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers

  • ● Medical insurance in Ukraine
    ● Paid therapy sessions with Pleso
    ● Providing our soldiers in the Armed Forces with gear and medical supplies
    ● Gamification, gifts, giveaways and partner discounts
    ● Sports events and corporate team buildings
    ● Wellness programs with emotional well-being workshops
    ● Relaxing massage weeks in the office
    ● Promo codes for Uklon rides
    ● Corporate discounts and partial compensation for sports activities

  • Uklon is a socially responsible business and ranks among the Top 10 largest donors supporting the Defense Forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector.

    The total amount of Uklon’s financial support and investments, including the company’s corporate contributions and charitable donations from its founders, in support of the Armed Forces of Ukraine, volunteer movements, CSR projects, and charitable initiatives, amounted to over 230 million UAH for the period from January 2022 to July 2025. The company is also among the most responsible taxpayers in the IT sector, having paid 680 million UAH in taxes based on its 2024 operating results.

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.Thank you for choosing Uklon. See you soon!

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