Middle UX Researcher

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  • Location

    Ukraine

  • Platform

    Product Office

  • Experience

    2+ years

  • Unit

    Product Design and UX

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders. 
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a UX Researcher Middle.

Hiring process

Introduction, test assignment (compensated because we value your work and time) and final meeting
In case you have any questions, feel free to contact our recruiter directly or via email at -au.moc.nolku%40o.aveitardnok we’re here to help!

What our offer includes specifically for this role

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    being fully involved in developing the dedicated strategic Ride-hailing direction, through which over 10 million rides are completed monthly

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    directly influencing the development of the flagship Uklon Rider App

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    work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

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    no need to “sell” the value of research — the team already understands its importance, so your ideas will receive support

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    corporate culture that encourages initiative — freedom to implement and test new methods, approaches, and frameworks

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    high autonomy in decision-making and the ability to influence processes

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    joining a product IT company that is part of a successful international holding, whose shares are listed on the NASDAQ stock exchange

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    a transparent growth system in the Company, timely and regular Performance Reviews

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    an annual bonus upon achieving company goals

How exactly you can influence the developmentof the Company:

●  conducting quantitative and qualitative research● explaining analytical data using qualitative research● conducting tactical research using various methods (moderated and unmoderated interviews, surveys, etc.)● forming and generating hypotheses for improving user experience● closely collaborating with the Growth Lead, QA, developers, PO, PM, data analysts, and designers● conducting workshops (presenting results, generating solutions with the team, etc.)● systematizing, storing, and communicating results to key stakeholders

Challenges for three months:

●  familiarizing with the product and company processes● successfully completing onboarding● participating (with support) in the first growth cycle● independently conducting from the second growth cycle

Certainly, we will teach you, but it’s good to have:

● experience in working with data (cleaning, aggregation, basic data visualization)

To achieve the results, you will need:

● at least 2 years of experience in conducting quantitative and qualitative user research● being user-oriented and empathetic — must have● experience in conducting moderated and unmoderated research● the ability to structure information, organize its storage, and present it to colleagues● experience in working in a cross-functional team● facilitation skills for meetings and workshops● strong communication skills● English proficiency at Intermediate level

How do you manage your working hours?

● Flexible schedule based on role responsibilities● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation.

  • ● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers

  • ● Medical insurance in Ukraine● Paid therapy sessions with Pleso● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, giveaways and partner discounts● Sports events and corporate team buildings● Wellness programs with emotional well-being workshops● Relaxing massage weeks in the office● Promo codes for Uklon rides

  • ● Uklon Football – weekly● Uklon Online & Offline Yoga – weekly● Corporate discounts and partial compensation for sports activities.

  • Uklon is a socially responsible business and ranks among the Top 10 largest donors supporting the Defense Forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector.

    The total amount of Uklon’s financial support and investments, including the company’s corporate contributions and charitable donations from its founders, in support of the Armed Forces of Ukraine, volunteer movements, CSR projects, and charitable initiatives, amounted to over 230 million UAH for the period from January 2022 to July 2025. The company is also among the most responsible taxpayers in the IT sector, having paid 680 million UAH in taxes based on its 2024 operating results.

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.Thank you for choosing Uklon. See you soon!

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