Middle UX Researcher (Growth Team)

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  • Location

    Ukraine

  • Platform

    Product Office

  • Experience

    2+ years

  • Unit

    Product Design and UX

Uklon is a technology company that developed the eponymous mobile application.

Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries — Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Let’s drive your career forward!

Join us as a UX Researcher Middle.

Hiring process

Introduction, test assignment (compensated because we value your work and time) and final meeting
In case you have any questions, feel free to contact our recruiter directly or via email at -au.moc.nolku%40o.aveitardnok we’re here to help!

What our offer includes specifically for this role

    being fully involved in developing the dedicated strategic Ride-hailing direction, through which over 10 million rides are completed monthly

    directly influencing the development of the flagship Uklon Rider App

    work in a company that is a part of the international VEON group represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.

    no need to “sell” the value of research — the team already understands its importance, so your ideas will receive support

    corporate culture that encourages initiative — freedom to implement and test new methods, approaches, and frameworks

    high autonomy in decision-making and the ability to influence processes

    joining a product IT company that is part of a successful international holding, whose shares are listed on the NASDAQ stock exchange

    a transparent growth system in the Company, timely and regular Performance Reviews

    an annual bonus upon achieving company goals

How exactly you can influence the developmentof the Company:

●  conducting quantitative and qualitative research● explaining analytical data using qualitative research● conducting tactical research using various methods (moderated and unmoderated interviews, surveys, etc.)● forming and generating hypotheses for improving user experience● closely collaborating with the Growth Lead, QA, developers, PO, PM, data analysts, and designers● conducting workshops (presenting results, generating solutions with the team, etc.)● systematizing, storing, and communicating results to key stakeholders

Challenges for three months:

●  familiarizing with the product and company processes● successfully completing onboarding● participating (with support) in the first growth cycle● independently conducting from the second growth cycle

Certainly, we will teach you, but it’s good to have:

● experience in working with data (cleaning, aggregation, basic data visualization)

To achieve the results, you will need:

● at least 2 years of experience in conducting quantitative and qualitative user research● being user-oriented and empathetic — must have● experience in conducting moderated and unmoderated research● focus on achieving business results● the ability to structure information, organize its storage, and present it to colleagues● experience in working in a cross-functional team● facilitation skills for meetings and workshops● strong communication skills● English proficiency at Intermediate level

How do you manage your working hours?

- Flexible working hours depending on your role and responsibilities
- Paid time off and public holidays, even during martial law

  • - Internal training sessions, workshops, hackathons, and knowledge-sharing sessions
    - Corporate learning programs and subscriptions to professional resources
    - Access to webinars and events featuring Uklon speakers
    - Individual or team learning budget
    - Corporate discounts and compensation for English language learning
    - Long-term development programs for managers

  • - Health insurance in Ukraine or abroad
    - Financial support in challenging life circumstances
    - Psychotherapy reimbursement and access to a corporate psychologist
    - Wellness programs, including emotional support workshops
    - Compensation for coworking spaces in Ukraine and abroad
    - Corporate discounts and compensation for sports activities
    - Gamified activities, gifts, giveaways
    - Corporate team-building activities, Uklon Store, and a referral program

  • - Promo codes for Uklon rides
    - Partner discounts

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.Thank you for choosing Uklon. See you soon!

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