Thanks for applying to Uklon! We’ve received your application!
If we decide to move forward with your application, the Uklon Recruitment Team will reach out to you to discuss next steps.
Uzbekistan
Operations
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Customer Experience
Uklon is a product IT company which develops a ride-hailing service. Daily, the Uklon expert team pumps up large infrastructure ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses and push our ideas!
Let’s drive the industry together!
Join us as Customer Care Specialist
Hiring process
Online introduction and training (5 days).
What our offer includes specifically for this role
How exactly you can influence the developmentof the Company:
● work with the incoming line, communication in chats● information support and consulting for customers and partners of the service● conflict resolution
Challenges for three months:
● get acquainted with the company’s product, processes and standards● master all the tools used by the department● be able to navigate the processes at every stage of their work● qualitative elaboration of work tasks and goals● independence of decision-making in the area of responsibility● understand and navigate the processes of related departments● quality fulfillment of KPIs
To achieve the results, you will need:
● work experience is optional● knowledge of Uzbek and Russian languages in oral and written formats is required● high level of communication skills, active life position, intelligence, competent speech, ability to adapt to the interlocutor● confident PC user● call centre experience will be an advantage
How do you manage your working hours?
● flexible schedule (each specialist is given their own schedule for a month in advance) – depending on the month, between 19-21 working days● cooperation in accordance with the legislation of Uzbekistan
Send CV through the form:
Thanks for applying to Uklon! We’ve received your application!
If we decide to move forward with your application, the Uklon Recruitment Team will reach out to you to discuss next steps.
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If you have any questions, feel free to reach out to us at au.moc.nolku%40sboj
If you have any questions, feel free to reach out to us at au.moc.nolku%40sboj