Uklon | Account Specialist

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as an Account Specialist (Horeca) in Kyiv

Hiring process

Introduction, test task (the task is paid because we value your work and time), and technical meeting
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40kuilyrvah.anilativ - we’re here to help!

Drive with Us

What our offer includes specifically for this role

joining the team at the stage of active development of an innovative product with no analogues in the Delivery sector in Ukraine

working with the largest market players: key restaurant chains, cafés and HoReCa partners

the opportunity to directly influence the product “today” and see the results of your work “tomorrow”

approach to building processes using modern IT solutions

the opportunity to develop your skillset while working with Uklon’s community of experts

support for implementation of your ideas and initiatives

immersion in a corporate culture that considers every employee significant and valuable

regular performance & salary review

How exactly you can influence the developmentof the Company:

● developing strategic partnerships with key HoReCa clients by creating development plans for 6-12 months and ensuring full-cycle support: from onboarding to ongoing assistance● coordinating internal teams (product, marketing, operations, integrations) to implement client initiatives and integrate Uklon Delivery into clients’ business processes● increasing delivery volumes by identifying growth opportunities, launching initiatives and preparing individual business proposals for client top management● reactivating inactive clients by analysing their database, adapting cooperation conditions and implementing new services● reducing client churn through personalized loyalty programs and preventive retention strategies● maximising client LTV through upselling and cross-selling● analysing key metrics using Tableau and Power BI to identify growth opportunities● maintaining CRM in an up-to-date state

Challenges for three months:

● full integration into the team and mastering internal processes● proposing development plans for the TOP-10 partners with initial delivery growth results (min +15%)● initiating negotiations with an “A-league” partner (at least 1) with an agreement on a pilot

To achieve the results, you will need:

● at least 3 years of experience in B2B negotiations in HoReCa, e-commerce, FMCG, or food delivery in the Ukrainian market● confident stakeholder management skills: working with restaurant owners, chain managers and operations managers● advanced Excel/Google Sheets skills: formulas, pivot tables, financial and operational calculations (margin, ROI, forecasting)● the ability to analyse partnership effectiveness and prepare data-driven business proposals● strong communication and presentation skills● experience in building and maintaining long-term partnerships● English – B1+

How do you manage your working hours?

● Flexible schedule with required collaboration hours from 11:00 to 16:00● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

How will you level up your skills at Uklon?
● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers
Care and support
● Medical insurance in Ukraine● Paid therapy sessions with Pleso● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, giveaways and partner discounts● Sports events and corporate team buildings● Wellness programs with emotional well-being workshops● Relaxing massage weeks in the office● Promo codes for Uklon rides
Regular Sport Activities:
● Uklon Football – weekly● Uklon Online & Offline Yoga – weekly● Corporate discounts and partial compensation for sports activities.
Corporate social responsibility
Uklon is a socially responsible business and ranks among the Top 10 largest donors supporting the Defense Forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector.

The total amount of Uklon’s financial support and investments, including the company’s corporate contributions and charitable donations from its founders, in support of the Armed Forces of Ukraine, volunteer movements, CSR projects, and charitable initiatives, amounted to over 230 million UAH for the period from January 2022 to July 2025. The company is also among the most responsible taxpayers in the IT sector, having paid 680 million UAH in taxes based on its 2024 operating results.

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