Head of Sales

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  • Location

    Ukraine/Kyiv

  • Direction

    Commercial

  • Experience

    5+ years

  • Department

    Delivery

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders. 
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Head of Sales in Kyiv 

Hiring process

Introduction, test assignment and a technical meeting.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40kuilyrvah.anilativ - we’re here to help!

What our offer includes specifically for this role

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    the opportunity for continuous development in working with market leaders in a highly competitive business environment
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    direct influence on business development and the ability to increase personal income
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    the opportunity to join the most technologically advanced product in the field of intracity ultra-fast delivery
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    the opportunity to directly influence the product ‘today’ and see the result of your work ‘tomorrow’
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    joining a team that works with a recognisable product that has no analogues in the field of Delivery in Ukraine
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    the opportunity to create your own personal brand as part of the Uklon Brand Ambassador programme
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    immersion in the culture of the company, which considers each employee to be significant and valuable
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    regular performance & salary review

How exactly you can influence the developmentof the Company:

Team and sales process management:

Objective: Ensure that the plans (Orders/Gross Bookings/Revenue) are met in all areas.
● formation and control of monthly/quarterly sales plans● development, implementation and adjustment of the KPI system and motivation for sales teams● control and coordination of Team Lead work● conducting regular one-on-one sales performance reviews● managing the hiring, adaptation, development and rotation of the team

Strategic development:

Objective: Ensure performance growth through new partnerships, segments, and sales models
● market analysis and identification of priority segments for scaling● development and launch of new offers● search, negotiation and closing of strategic deals● coordination of the work of BizDev

Lead/customer funnel management:

Objective: Ensure transparent analytics, quality control and sales forecasting
● monitoring and analysis of the sales funnel in each direction● organisation of a culture of working with CRM (NetHunt) and telephony (Binotel)● analysis of team performance and lead generation channels● optimisation of funnels, building UpSales, CrosSales

Client portfolio management:

Objective: Retention and development of current B2B customers
● building a strategy for customer retention, development and return● participation in resolving non-standard and conflict situations● conducting Business Review with Enterprise partners

Planning and budgeting:

Objective: Positive ROI for the team
● formation and defence of budgets and team plans● interaction with accounting/lawyers and other departments regarding contracts, documents, acts, supplementary agreements, risks and receivables● control of marginality of transactions

Reporting:

● weekly and monthly reporting to the Head of Delivery on the plan, funnel, key partners

Challenges for six months:

Fulfilment of plans in all areas is not lower than 90%
+ Customer retention and return system in place

Retaining and developing existing partners:

● performed QBR or audits with key Enterprise partners (5-7 companies)● identified growth points for each (UpSales, CrossSales, operational improvement)● launched at least 1-2 pilot initiatives with current partners (new tariffs, integrations, joint promotions)

Improving the structure of Sales & BizDev:

● finalised the updated team structure (separation of Sales/BizDev/Account roles)● if necessary, hired key people to fill in the weak links● Sales Team Leads work autonomously, with clear plans and control systems● a competence development matrix for the entire team is defined and implemented● all employees fulfil the set KPIs

Building and launching a systemic BizDev function:

● implemented a funnel for active engagement of strategic partners● approved the list of target segments, ICP-profiles (Ideal Customer Profile)● launched at least 2 outbound campaigns● at least 10 active strategic leads in work, of which 3-5 are under contract.

Updates of offers and quotations:

● performed an audit of current offers, tariffs, and presentations● prepared new package offers for at least 2 segments (e.g. fast delivery for fashion e-commerce, integration for Enterprise)● unified templates for commercial offers, presentations, and standard sales responses

To achieve the results, you will need:

Experience in managing sales teams (10+ people):

● at least 3 years of team management through Team Leads and Senior Specialists● experience in building or rebuilding sales departments

Experience in developing and implementing B2B commercial strategy:

● identification of growth areas, segments, and channels of attraction● creation of Go-to-Market or Sales Playbook● formation of strategies for different segments (HoReCa, E-com, SaaS, Enterprise)

Business Development in the B2B segment (active and strategic):

● attracting large partners● conducting complex B2B negotiations (C-level)● experience in creating custom commercial offers

Commercial analytics and KPI management:

● ability to build, implement and analyse a system of KPIs and OCRs● knowledge of key metrics (CAC, LTV, ROI, funnel conversions)● performance analysis and plan-fact

Experience with CRM/telephony:

● active work with CRM (setting tasks, funnels, analytics)● knowledge of the logic of CRM (preferably NetHunt)● experience in integrating CRM processes into the work of the sales department

Experience in developing or improving a B2B product:

● transferring feedback from the market to the Product Team● working closely with the product and marketing teams

How do you manage your working hours?

● Flexible schedule with required collaboration hours from 11:00 to 16:00● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

  • How will you level up your skills in Uklon?

    ● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Compensation for English lessons with well-known providers

  • Care and support

    ● Medical insurance in Ukraine● Sessions with a psychologist● Full compensation for our defenders● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, and giveaways● Sports events and corporate team buildings● Promo codes for Uklon rides

  • Regular Sport Activities:

    ● Uklon Football – weekly● Uklon Online Yoga – weekly● Corporate discounts and partial compensation for sports activities.

  • Corporate social responsibility

    Since 2014, Uklon has been actively supporting the Ukrainian army and volunteer community. We are a long-term partner of the Come Back Alive Foundation and, since 2022, have provided monthly financial support to the Serhiy Prytula Foundation. We also regularly organize and contribute to fundraising efforts, focusing on drones — so they fight, not people.
    To engage the Uklon rider community in charity, we’ve added one-time and recurring donation features to the app.
    If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

If you are looking for a vibrant and ambitious product company aiming at development and global expansion, if you are interested in using the latest technologies and ready to further improve your expertise, join the Uklon team.

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