Uklon | Junior CRM Specialist

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join our CRM team as a Junior CRM Specialist.

Hiring process

Introduction and interview with the team.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40oknehsorod.anna - we’re here to help!

Drive with Us

What our offer includes specifically for this role

to grow together with the leading technology company, which is a national leader in the field of ride-hailing services

the opportunity to use modern technological solutions to build communication CRM mechanics

to influence the business results of a company that serves more than 7 million Ukrainians

transparent growth system, regular performance and salary review

a company culture where everyone is significant and valuable and has an impact on the processes

How exactly you can influence the developmentof the Company:

● to set up push/viber/sms communications to customers using the service of sending mass messages, in accordance with the communication plan● to provide support for communication channels and daily monitoring of the functionality● to perform simple segmentation of the customer base and prepare lists for mailings● to provide support and interaction with the team on mailing list settings and basic technical issues● to provide technical support for the creation, configuration, and consolidation of promotional campaigns for riders and motivational offers for drivers

Challenges for three months:

● ability to work with all communication channels: Push, SMS, Viber, Email – understand their features, formats, and limitations● learn the full cycle of launching campaigns – from setting a goal to analysing the results and preparing a report● master the launch of communications for different audience segments

To achieve the results, you will need:

● at least 1 year of experience in the commercial sphere● initial knowledge of direct channels (push, viber, sms, email), their features, types of communication and systems through which mailings are made● Excel skills (import, export of the database; knowledge of basic formulas)● basic skills in sending mass messages and internal CRM system (previous experience will be an advantage)

How do you manage your working hours?

● Flexible schedule with required collaboration hours from 11:00 to 16:00● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

How will you level up your skills at Uklon?
● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers
Care and support
● Medical insurance in Ukraine● Paid therapy sessions with Pleso● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, giveaways and partner discounts● Sports events and corporate team buildings● Wellness programs with emotional well-being workshops● Relaxing massage weeks in the office● Promo codes for Uklon rides
Regular Sport Activities:
● Uklon Football – weekly● Uklon Online & Offline Yoga – weekly● Corporate discounts and partial compensation for sports activities.
Corporate social responsibility
Since 2014, Uklon has been actively supporting the Ukrainian army and volunteer community. We are a long-term partner of the Come Back Alive Foundation and, since 2022, have provided monthly financial support to the Serhiy Prytula Foundation. We also regularly organize and contribute to fundraising efforts, focusing on drones — so they fight, not people.
To engage the Uklon rider community in charity, we’ve added one-time and recurring donation features to the app.

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