Uklon | Key Account Manager

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Key Account Manager in Fleets team, Kyiv.

Hiring process

Introduction, test assignment and final meeting.
For details on how to get to know our team, please contact Ania, Recruitment Specialist

Drive with Us

What our offer includes specifically for this role

gaining experience working with a new segment of partners and directly influencing their development and business results

growing together with a leading technology company that is the national leader in ride-hailing services and competes with global giants on equal footing

the opportunity to develop your skillset and freedom in decision-making

working with modern tools used by leading IT companies (Google Workspace, Binotel, Slack, corporate CRM, Jira, Confluence, Tableau) and company resources necessary for completing tasks and achieving goals

the opportunity to grow cross-functional skills while interacting with various teams

working in an exceptionally cool, dynamic, and creative team that not only plans but acts here and now

corporate culture where everyone is valued, freely expresses ideas, and has influence on processes

How exactly you can influence the developmentof the Company:

● working with contact databases of partner fleets, inviting new partner fleets to cooperate● restoring contacts with fleet clients who have previously worked with us● searching for new clients, scheduling meetings● identifying clients’ motives and needs, helping them solve their tasks● daily dialogues about business performance with partner fleets in Ukraine● writing briefs before and after client meetings● effectively interacting with other teams to find the best solutions for clients’ tasks● maintaining the customer relationship management system (CRM)● closing deals, achieving quarterly client acquisition and business performance targets● developing relationships with fleets, helping their businesses grow● analysing the local passenger transportation market, including tariffs, car classes, and service quality● participating in the optimisation and improvement of internal processes

Challenges for six months:

● familiarising yourself with the company’s product, processes, and standards● mastering all the tools used by the department● confidently navigating processes at every stage of your work● confidently and productively using all the tools utilised by the department● meeting deadlines for task completion● independently making decisions within your area of responsibility● gaining expert-level knowledge about key players and trends in the ride-hailing market● understanding and navigating the processes of related departments● getting acquainted with and establishing communication with the assigned pool of partner fleets

To achieve the results, you will need:

● at least 1 year of experience as a key account manager in the B2B sector● being able to understand cars: makes/models, having a basic understanding of vehicles, navigating car classes● a confident user of Excel or its equivalents● experience and skills in conducting negotiations● being ready to work with large volumes of information: being able to search the internal database● being able to interact with clients quickly and effectively using messengers

How do you manage your working hours?

● Flexible schedule with required collaboration hours from 11:00 to 16:00● Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

How will you level up your skills at Uklon?
● Internal knowledge sharing, mentorship programs, and training for soft & hard skills● Professional certifications for experts● Corporate library and subscriptions to information resources● Personal/team learning budget● Corporate discounts and сompensation for English lessons● Long-term training program for managers
Care and support
● Medical insurance in Ukraine● Paid therapy sessions with Pleso● Providing our soldiers in the Armed Forces with gear and medical supplies● Gamification, gifts, giveaways and partner discounts● Sports events and corporate team buildings● Wellness programs with emotional well-being workshops● Relaxing massage weeks in the office● Promo codes for Uklon rides
Regular Sport Activities:
● Uklon Football – weekly● Uklon Online & Offline Yoga – weekly● Corporate discounts and partial compensation for sports activities.
Corporate social responsibility
Since 2014, Uklon has been actively supporting the Ukrainian army and volunteer community. We are a long-term partner of the Come Back Alive Foundation and, since 2022, have provided monthly financial support to the Serhiy Prytula Foundation. We also regularly organize and contribute to fundraising efforts, focusing on drones — so they fight, not people.
To engage the Uklon rider community in charity, we’ve added one-time and recurring donation features to the app.

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