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Technical Writer Middle

Home > Open postions. Ukraine > Technical Writer Middle

  • Location

    Ukraine

  • Direction

    Information Technology

  • Experience

    2+ years

  • Department

    Information Systems

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders. 
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Technical Writer in the Business Processes team.

Hiring process

Introduction, interview with the team and final meeting.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40oknehsorod.anna - we’re here to help!

What our offer includes specifically for this role

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    join a team of experts – the knowledge management team, which directly influences changes throughout the company
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    influence the development of processes in the countries of expansion
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    participate in the creation of a unified knowledge management system
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    the opportunity to improve your skillset through cross-functional interaction
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    opportunity for professional and career growth
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    a company culture where everyone is significant and valuable and has an impact on the processes
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    regular performance and salary reviews

How exactly you can influence the developmentof the Company:

● structure and maintain information related to products and work processes● update and adapt the company’s existing knowledge base and create new documentation● collaborate with product and administrative teams, assist in writing instructions, guides, etc.● develop templates and solutions to automate documentation support● maintain documentation in multiple languages● analyse and track the results of work with information in the Handbook

Challenges for three months:

● become familiar with the information management processes in Handbook and understand how we work with documentation● provide functional support for the defined processes● provide the necessary documentation to the expansion teams (UZ/future offices)

To achieve the results, you will need:

● 2 years of previous experience in an IT company as a Technical Writer (or similar)● general understanding of work processes in an IT company● skills in creating concise, structured, easy-to-read texts● experience with Confluence, Google Docs or similar word processing tools (Notion, Document 360, etc.)● high level of communication and presentation skills● information analysis skills● knowledge of English at Upper-Intermediate (B2) level or higher● experience with tools for automating the creation of documentation or AI tools for working with text will be an advantage

How do you manage your working hours?

● You determine a convenient time for yourself; However, in order to be efficient, we have business hours from 11:00 a.m. to 04:00 p.m.● 20 days off for personal needs and 10 days off due to illness (with remuneration)● day off on your birthday as a gift from the Company● day off for blood donation

  • How will you level up your skills in Uklon?

    ● in-house trainings, workshops, hackathons, knowledge sharing, etc.● corporate training● corporate library and subscriptions to information resources● attending webinars, lectures involving company speakers, etc.● personal/team budget for training● English lessons

  • Work (War) — Life Balance

    We are a socially responsible company, so we devote a lot of time to volunteering activities and regularly support team spirit outside of working hours: we take pleasure in exciting team building events, sports competitions, etc. We say no to routine and monotony, so we create the environment where you can really enjoy doing your job. We are fun to be with.

  • Health Care:

    ● corporate health insurance, including for members being abroad

If you are looking for a vibrant and ambitious product company aiming at development and global expansion, if you are interested in using the latest technologies and ready to further improve your expertise, join the Uklon team.

Send CV through the form:

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