Uklon | Customer Care Specialist

So‘nggi ikki yil davomida shaharni harakatlantirib kelayotgan va oldinda yangi chaqiriqlarga boy yo‘l kutayotgan jamoaga qo‘shiling. Bizning missiyamiz oddiy, ammo kuchli: kundalik muammolarga texnologik yechimlar orqali shahar madaniyatini o‘zgartirish.
Uklon — o‘zining ride-hailing platformasini ishlab chiqqan mahsulotga yo‘naltirilgan IT kompaniya. 2025-yil aprel oyidan boshlab kompaniyaning 97% korporativ huquqlari Ukrainadagi eng yirik elektron aloqa operatori — Kyivstar’ga o‘tdi. Kyivstar 160 milliondan ortiq foydalanuvchiga xizmat ko‘rsatuvchi xalqaro VEON Group tarkibiga kiradi. VEON telekommunikatsiya, ride-hailing, striming, medtech, fintech va boshqa yo‘nalishlarda faoliyat yuritadi. Kompaniya aksiyalari NASDAQ fond birjasida ro‘yxatdan o‘tgan.
Uklon kompaniyasida sizning tajribangiz shunchaki jarayonning bir qismi emas, balki haqiqiy o‘zgarishlarga asosdir. Bu yerdagi faoliyatingiz millionlab insonlarning shaharda harakatlanishidan tortib, uni qanday his qilishigacha bo‘lgan tajribasiga bevosita ta’sir qiladi.

Join us as a Customer Care Specialist.

Hiring process

Online introduction and training (5 days).
In case you have any questions, feel free to contact our recruiter directly or via email at ue.nolku%40aveyobila.asilxum - we’re here to help!

What our offer includes specifically for this role

work in a team of experts

wide training opportunities, support for initiatives

opportunity to constantly improve your level by performing interesting tasks

company culture where everyone is important, valuable and has an impact on the processes

How exactly you can influence the developmentof the Company:

● work with the incoming line, communication in chats● information support and consulting for customers and partners of the service● conflict resolution

Challenges for three months:

● get acquainted with the company’s product, processes and standards● master all the tools used by the department● be able to navigate the processes at every stage of their work● qualitative elaboration of work tasks and goals● independence of decision-making in the area of responsibility● understand and navigate the processes of related departments● quality fulfilment of KPIs

To achieve the results, you will need:

● knowledge of Uzbek and Russian languages in oral and written formats is required● high level of communication skills, active life position, intelligence, competent speech, ability to adapt to the interlocutor● confident PC user● call centre experience will be an advantage● experience in handling inquiries in chats will be an advantage

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

Uklon bilan qanday rivojlanasiz?
Ta’lim va rivojlanish:
● Korporativ kutubxona● Menejerlarni uzoq muddatli o‘qitish● Ichki bilim almashinuvi● Mavzuli resurslarga obuna bo‘lish● Ingliz tilidan korporativ darslar● O‘qitish uchun yillik jamoa byudjetlari● Referral dasturi
Parvarish va qo‘llab-quvvatlash:
● Homiladorlik va tug‘ish ta’tillarini olishda yordam● Pullik kasallik ta’tili● Sport faoliyati● Korporativ jamoa binolari● Bayramlar uchun hadyalar● Qarindoshini yo‘qotganda moliyaviy yordam.

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Питання, пропозиції або деталі щодо вакансії — ми завжди на зв’язку
au.moc.nolku%40sboj

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