Customer Care Specialist

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  • Location

    Uzbekistan

  • Direction

    Operations

  • Experience

    -

  • Department

    Customer Experience

Uklon is a technology company that developed the eponymous mobile application.
Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries — Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.
Let’s drive your career forward!

Join us as a Customer Care Specialist.

Hiring process

Online introduction and training (5 days).
In case you have any questions, feel free to contact our recruiter directly or via email at ue.nolku%40aveyobila.asilxum - we’re here to help!

What our offer includes specifically for this role

    work in a team of experts

    wide training opportunities, support for initiatives

    opportunity to constantly improve your level by performing interesting tasks

    company culture where everyone is important, valuable and has an impact on the processes

How exactly you can influence the developmentof the Company:

● work with the incoming line, communication in chats● information support and consulting for customers and partners of the service● conflict resolution

Challenges for three months:

● get acquainted with the company’s product, processes and standards● master all the tools used by the department● be able to navigate the processes at every stage of their work● qualitative elaboration of work tasks and goals● independence of decision-making in the area of responsibility● understand and navigate the processes of related departments● quality fulfilment of KPIs

To achieve the results, you will need:

● knowledge of Uzbek and Russian languages in oral and written formats is required● high level of communication skills, active life position, intelligence, competent speech, ability to adapt to the interlocutor● confident PC user● call centre experience will be an advantage● experience in handling inquiries in chats will be an advantage

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

  • Education and development:
    - Corporate library- Long-term training of managers- Internal knowledge sharing- Subscription to thematic resources- Corporate English lessons- Annual team budgets for training- Referral program
    Work-life balance:

    - Support for maternity and paternity leave
    - Paid sick leave
    - Sport activities
    - Corporate team buildings
    - Presents for holidays
    - Financial support with the loss of a relative

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.Thank you for choosing Uklon. See you soon!

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