Thanks for applying to Uklon! We’ve received your application!
If we decide to move forward with your application, the Uklon Recruitment Team will reach out to you to discuss next steps.
Location
Uzbekistan
Direction
Operations
Experience
0,5+ years
Department
Customer Experience
Uklon is a product IT company which develops a ride-hailing service. Daily, the Uklon expert team pumps up large infrastructure ensuring the interaction between drivers and riders.
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses and push our ideas!
Let’s drive the industry together!
Join us as a Customer Care Specialist
Hiring process
first interview, internship
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40aveiekyrtep.anyri - we’re here to help!
What our offer includes specifically for this role
working in a team of experts
wide learning opportunities, support for initiatives
opportunity to continuously improve your level by performing interesting tasks
corporate culture where everyone is significant, valued and has an impact on processes
employment, vacation and sick leave are regulated by the labour legislation of Uzbekistan
How exactly you can influence the developmentof the Company:
● working with incoming requests via messenger and phone● providing informational support and consulting clients and partners via all communication channels● resolving conflict situations● forwarding information to other departments
Challenges for three months:
● familiarizing with the product, processes and corporate standards● mastering all tools used by the department and being able to navigate processes at each stage of work● high-quality execution of work tasks, objectives, independent decision-making within the area of responsibility● understanding and navigating the processes of adjacent departments to ensure achievement of KPIs with high quality
To achieve the results, you will need:
● Fluent in Uzbek and Russian (both spoken and written)● Confident PC skills● Strong communication skills and correct speech, ability to adapt to the person you are speaking with, active engagement● Experience of working in a call center is a plus
Certainly, we will teach you, but it’s good to have:
● knowledge of English
How do you manage your working hours?
● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan
How will you level up your skills in Uklon?
● knowledge sharing among the teams (lectures, trainings, mentorship programs)● attending webinars, lectures with the participation of company speakers, etc.
Education and development:
● Corporate library● Long-term training of managers● Internal knowledge sharing● Subscription to thematic resources● Corporate English lessons● Annual team budgets for training● Referral program
Care and support:
● Support for maternity and paternity leave● Paid sick leave● Sport activities● Corporate team buildings● Presents for holidays● Financial support with the loss of a relative
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If you have any questions, feel free to reach out to us at au.moc.nolku%40sboj
© 2025 UKLON LTD
All rights Reserved
If you have any questions, feel free to reach out to us at au.moc.nolku%40sboj
© 2025 UKLON LTD
All rights Reserved