Uklon | Driver Care Specialist

Join a team that’s been moving the city forward for the past two years — and still has plenty of challenges to tackle. Our mission is simple yet powerful: to change urban culture with technological solutions to everyday challenges.

Uklon is a product-based service IT company and the developer of its own online ride-hailing platform. Since April 2025, 97% of the company’s corporate rights have been owned by Kyivstar — the largest electronic communications operator in Ukraine and the part of the international VEON Group, a digital operator serving over 160 million customers worldwide. VEON provides services in telecommunications, ride-hailing, streaming, medtech, fintech, and other sectors. VEON shares are listed on the NASDAQ stock exchange.

Here, your expertise isn’t just part of the process — it’s what makes the difference. At Uklon, you’ll see the real impact of your work on millions of people, from how they move to how they experience the city. And to make your start with us even smoother, we offer a relocation package to help you settle in comfortably. Drive your career with us and be part of building what comes next.

Let’s drive the industry together!

Join us as a Driver Care Specialist in Tashkent, Uzbekistan.

Hiring process

Introduction and internship.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40avohkubert.anna - we’re here to help!

Drive with Us

What our offer includes specifically for this role

working with products that you use yourself and see the results of your work

co-operation with a Ukrainian company that competes with well-known global brands on equal footing

access to all internal tools and resources of the company necessary to fulfil tasks and achieve goals

work in a self-sufficient team of professionals

opportunity for career and professional growth

a company culture in which everyone is important and valuable and has an influence on processes

How exactly you can influence the developmentof the Company:

● driver-partner registration, servicing company drivers according to company standards ● information support of driver-partners (by phone, messengers)● counseling of driver-partners regarding the success of cooperation● control over the quality of service provision and compliance with the terms of co-operation by the driver-partner, increasing driver loyalty ● transfer information from driver-partners to related departments● co-operation with car fleets● analysis of the local passenger transport market, namely fares, classes of cars, quality of service● control over the direction of car branding● participation in the optimization and improvement of internal processes

Challenges for three months:

● free and productive use of all the tools used by the department● qualitative elaboration of work tasks and goals● independent decision-making in the area of his/her responsibility● understand and navigate the processes of related departments● performance of personal KPI

To achieve the results, you will need:

● at least 1 year of experience in full-time positions ● understanding of cars: makes/models, understanding of a car at a basic level, orientation by classes of car● confident PC user● ability to use messengers● willingness to work with a large amount of information: ability to search internal database● knowledge of oral and written Uzbek and Russian languages● ability to work with spreadsheets (Excel, Google Sheets) will be an advantage● at least 6 months of experience in similar positions (call centre, sales) will be an advantage● experience in handling inquiries in chats, competent and professional communication● experience in handling inquiries via phone, competent and professional communication● ability to work with spreadsheets (Excel, Google Sheets) will be an advantage
● at least 6 months of experience in similar positions (call centre, sales) will be an advantage

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

How will you level up your skills in Uklon?
Education and development:
● Corporate library● Long-term training of managers● Internal knowledge sharing● Subscription to thematic resources● Corporate English lessons● Annual team budgets for training● Referral program
Care and support:
● Support for maternity and paternity leave● Paid sick leave● Sport activities● Corporate team buildings● Presents for holidays● Financial support with the loss of a relative.

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