Driver Care Specialist

Home > Open postions. Uzbekistan > Driver Care Specialist

  • Location

    Uzbekistan

  • Direction

    Operations

  • Experience

    1+ years

  • Department

    Driver Care

So‘nggi ikki yil davomida shaharni harakatlantirib kelayotgan va oldinda yangi chaqiriqlarga boy yo‘l kutayotgan jamoaga qo‘shiling. Bizning missiyamiz oddiy, ammo kuchli: kundalik muammolarga texnologik yechimlar orqali shahar madaniyatini o‘zgartirish.
Uklon — o‘zining ride-hailing platformasini ishlab chiqqan mahsulotga yo‘naltirilgan IT kompaniya. 2025-yil aprel oyidan boshlab kompaniyaning 97% korporativ huquqlari Ukrainadagi eng yirik elektron aloqa operatori — Kyivstar’ga o‘tdi. Kyivstar 160 milliondan ortiq foydalanuvchiga xizmat ko‘rsatuvchi xalqaro VEON Group tarkibiga kiradi. VEON telekommunikatsiya, ride-hailing, striming, medtech, fintech va boshqa yo‘nalishlarda faoliyat yuritadi. Kompaniya aksiyalari NASDAQ fond birjasida ro‘yxatdan o‘tgan.
Uklon kompaniyasida sizning tajribangiz shunchaki jarayonning bir qismi emas, balki haqiqiy o‘zgarishlarga asosdir. Bu yerdagi faoliyatingiz millionlab insonlarning shaharda harakatlanishidan tortib, uni qanday his qilishigacha bo‘lgan tajribasiga bevosita ta’sir qiladi.

Join us as a Driver Care Specialist.

Hiring process

Introduction and internship.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40avohkubert.anna - we’re here to help!

What our offer includes specifically for this role

    Arrow

    working with products that you use yourself and see the results of your work

    Arrow

    co-operation with a Ukrainian company that competes with well-known global brands on equal footing

    Arrow

    access to all internal tools and resources of the company necessary to fulfil tasks and achieve goals

    Arrow

    work in a self-sufficient team of professionals

    Arrow

    opportunity for career and professional growth

    Arrow

    a company culture in which everyone is important and valuable and has an influence on processes

How exactly you can influence the developmentof the Company:

● driver-partner registration, servicing company drivers according to company standards ● information support of driver-partners (by phone, messengers)● counseling of driver-partners regarding the success of cooperation● control over the quality of service provision and compliance with the terms of co-operation by the driver-partner, increasing driver loyalty ● transfer information from driver-partners to related departments● co-operation with car fleets● analysis of the local passenger transport market, namely fares, classes of cars, quality of service● control over the direction of car branding● participation in the optimization and improvement of internal processes

Challenges for three months:

● free and productive use of all the tools used by the department● qualitative elaboration of work tasks and goals● independent decision-making in the area of his/her responsibility● understand and navigate the processes of related departments● performance of personal KPI

To achieve the results, you will need:

● at least 1 year of experience in full-time positions ● understanding of cars: makes/models, understanding of a car at a basic level, orientation by classes of car● confident PC user● ability to use messengers● willingness to work with a large amount of information: ability to search internal database● knowledge of oral and written Uzbek and Russian languages● ability to work with spreadsheets (Excel, Google Sheets) will be an advantage● at least 6 months of experience in similar positions (call centre, sales) will be an advantage

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

  • Ta’lim va rivojlanish:
    ● Korporativ kutubxona● Menejerlarni uzoq muddatli o‘qitish● Ichki bilim almashinuvi● Mavzuli resurslarga obuna bo‘lish● Ingliz tilidan korporativ darslar● O‘qitish uchun yillik jamoa byudjetlari● Referral dasturi
    Parvarish va qo‘llab-quvvatlash:
    ● Homiladorlik va tug‘ish ta’tillarini olishda yordam● Pullik kasallik ta’tili● Sport faoliyati● Korporativ jamoa binolari● Bayramlar uchun hadyalar● Qarindoshini yo‘qotganda moliyaviy yordam.

Agar siz rivojlanish va global kengayishni maqsad qilgan yorqin va ambitsiyali kompaniyani izlayotgan bo‘lsangiz, o‘z tajribangizni yanada oshirishga tayyor bo‘lsangiz, Uklon jamoasiga qo‘shiling.

*Biz har bir arizani qadrlaymiz va 7 ish kuni ichida fikr-mulohaza bildirishni maqsad qilganmiz. Agar siz javob olmagan bo‘lsangiz - xavotir olmang: bu shunchaki bu safar lavozim sizga mos kelmaganligini anglatadi.
Agar bizdan xat kelmasa, Spam jildi yoki boshqa kiruvchi varaqlarni tekshiring. Ba’zida xabarlarimiz o‘sha yerga borib qoladi.

Send CV through the form:

Attach CV (.doc, .docx, .odt, .rtf, .txt, .pdf, up to 5Mb)

Thanks for applying to Uklon! We’ve received your application!

If we decide to move forward with your application, the Uklon Recruitment Team will reach out to you to discuss next steps.

Can't send form

Please try again later.