Uklon | Fleets Operations Specialist

Join a team that’s been moving the city forward for the past two years — and still has plenty of challenges to tackle. Our mission is simple yet powerful: to change urban culture with technological solutions to everyday challenges.

Uklon is a product-based service IT company and the developer of its own online ride-hailing platform. Since April 2025, 97% of the company’s corporate rights have been owned by Kyivstar — the largest electronic communications operator in Ukraine and the part of the international VEON Group, a digital operator serving over 160 million customers worldwide. VEON provides services in telecommunications, ride-hailing, streaming, medtech, fintech, and other sectors. VEON shares are listed on the NASDAQ stock exchange.

Here, your expertise isn’t just part of the process — it’s what makes the difference. At Uklon, you’ll see the real impact of your work on millions of people, from how they move to how they experience the city. And to make your start with us even smoother, we offer a relocation package to help you settle in comfortably. Drive your career with us and be part of building what comes next.

Let’s drive the industry together!

Join us as a Fleets Operations Specialist (Fleet Specialist)

Hiring process

Introduction, test assignment, final meeting.
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40kynhzyn.anna - we’re here to help!

Drive with Us

What our offer includes specifically for this role

the opportunity to participate in the launch of an innovative project from 0 and have influence on the processes

working with products that you use yourself and see the results of your work

co-operation with a Ukrainian company that competes on equal terms with well-known global brands

access to all internal tools and resources of the company necessary to fulfil tasks and achieve goals

work in a self-sufficient team of professionals

opportunity for career and professional growth

a company culture in which everyone is important and valuable and has an influence on processes

How exactly you can influence the developmentof the Company:

● analysing drivers’ key performance indicators (KPIs): completed orders, online hours, mileage, rating, contract compliance; preparing performance reports.● promptly responding to operational issues and risk situations.● communication with car fleets: providing feedback and resolving ongoing queries, handling enquiries related to the app, orders, car hire and working conditions.● conflict resolution (fines, complaints) and incident management in the system.● coordinating interaction with other departments (Finance, Legal, etc.).● onboarding of new fleet drivers: induction briefings, assistance with installation and configuration of the application, training on the rules of car operation.● organising document flow with the car fleet● development of driver retention and motivation programmes, analysis of reasons for non-compliance with conditions● optimisation of feedback processes and creation of a knowledge base for typical driver requests

Challenges for three months:

● 100% mastery of tools and processes (based on check-list evaluation)● Timely updating of data in the systems (at least 95% up-to-date)● Average level of drivers’ fulfilment of plans – not lower than 90%● Reduction of the number of unresolved requests by the group to <5%● Minimum one implemented improvement, minimum five suggestions for process improvement

To achieve the results, you will need:

● at least 1 year of experience in working with clients● confident knowledge of Google Workspace / Microsoft Office● car knowledge: makes/models, basic understanding of cars, orientation by class of car● excellent communication skills: ability to build trusting relationships, negotiation and objection handling skills● basic analytical skills: working with data, preparing insights and reports (knowledge of Excel/Google Sheets)● proficiency in Uzbek, Russian and English (verbal and written), English level – A1+ with willingness to upgrade● good co-ordination skills and experience of working with different departments / cross-functional team● willingness to work in a dynamic environment, with a large amount of information

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

How will you level up your skills in Uklon?
Education and development:
● Corporate library● Long-term training of managers● Internal knowledge sharing● Subscription to thematic resources● Corporate English lessons● Annual team budgets for training● Referral program
Care and support:
● Support for maternity and paternity leave● Paid sick leave● Sport activities● Corporate team buildings● Presents for holidays● Financial support with the loss of a relative.

Send CV through the form:

Questions, suggestions, or vacancy details — we’re just an email away.

Reach us at au.moc.nolku%40sboj