Senior Driver Care Supervisor

Home > Open postions. Uzbekistan > Senior Driver Care Supervisor

  • Location

    Uzbekistan

  • Direction

    Operations

  • Experience

    1+ years

  • Department

    Driver Care

Uklon is a product IT company which develops a ride-hailing service. Daily, the Uklon expert team pumps up large infrastructure ensuring the interaction between drivers and riders. 
We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses and push our ideas! 
Let’s drive the industry together!

Join us as a Senior Driver Care Supervisor 

Hiring process

Introduction, first interview, test task (we value your time, so we pay for completed tasks) and final interview
In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40adiokum.anna - we’re here to help!

What our offer includes specifically for this role

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    Working in a dynamic and rapidly growing company, where your decisions will directly impact the business’s success
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    Dealing with products that you use yourself and that reflect the results of your efforts
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    Cooperation with the Ukrainian company, which competes on equal terms with well-known global brands
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    The opportunity to participate in the Company’s expansion
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    Access to all internal tools and resources of the Company necessary to perform tasks and achieve goals
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    Working in a self-sufficient team of professionals
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    Opportunities for career and professional growth
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    Corporate culture where everyone is of importance and value and has an impact on processes

How exactly you can influence the developmentof the Company:

● Monitoring and coordinating team performance● Assisting in management decision-making and organizing operations in the absence of a leader ● Identifying and eliminating deficiencies within the department● Maintaining a positive team environment ● Improving employee performance and their set targets through regular 1:1 meetings● Data analysis, monitoring key performance indicators, data-based decision-making ● Training new employees and developing the professional skills of current specialists● Interacting with management – preparing and providing reports on completed work, achieved results and opportunities for process improvement within the department● Quickly resolving tasks

Challenges for three months:

● Fully mastering the responsibilities and areas of responsibility for the position● Mastering new tools used in the position● Navigating processes and independently managing tasks at all stages of work● Making decisions independently within the scope of responsibility● Understanding the processes of related departments and their interaction with your own department● Identifying team growth areas, developing and running a pilot project to improve performance● Building trust within the team

To achieve the results, you will need:

● 1+ years of team management experience (from 5 people)● experience working with monitoring and analysing metrics● skills in handling large volumes of information and prioritizing tasks in a multitasking environment● skills in data analysis and drawing up action plans to improve metrics● skills in effective communication with the team, resolving conflicts, and maintaining a healthy team environment and motivation● experience with CRM systems, Google Workspace (Gmail, Sheets, Slides, Docs)

How do you manage your working hours?

● 8-hour working day, from 9 a.m. to 6 p.m., Monday to Friday● cooperation in accordance with the legislation of Uzbekistan

  • How will you level up your skills in Uklon?

    ● knowledge sharing among the teams (lectures, trainings, mentorship programs)● attending webinars, lectures with the participation of company speakers, etc.

  • Education and development:

    ● Corporate library● Long-term training of managers● Internal knowledge sharing● Subscription to thematic resources● Corporate English lessons● Annual team budgets for training● Referral program

  • Care and support:

    ● Support for maternity and paternity leave● Paid sick leave● Sport activities● Corporate team buildings● Presents for holidays● Financial support with the loss of a relative

If you are looking for a vibrant and ambitious product company aiming at development and global expansion, if you are ready to further improve your expertise, join the Uklon team.

Send CV through the form:

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